Return Policy

At Pakobel, we care more for our customers satisfaction, specially regarding their purchases.


Our 14-DAY Satisfaction Guarantee

Our 14-day satisfaction guarantee gives you to adore your rug with a peace of mind. If you are not fully pleased with your rug, it may be returned back. Full refund will be provided with No Questions Asked.



  • Kindly let Contact Us or call us at 1-786-417-9984, so we can give authorization for the item shipping back to us. We will provide the instructions on how to return the item once you contact us.
  • Once authorization is given, be sure to wrap the item in its original packing or equivalent.
  • On return, item will be inspected. if damaged or not in original state, it may be refused. 


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